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For older people and their families

Regular cleaning for older people

A background-checked cleaner every week or fortnight takes care of the jobs that get harder: the bath, the floors, carrying the vacuum upstairs. Book it yourself, or a family member can book and pay for it.

  • The same day each week or fortnight, booked for you
  • Every cleaner background-checked and approved by cleand
  • Skip or move a clean up to 2 hours before; no contract

Questions first? Call 0330 190 0487.

An older woman with a cup of tea in her armchair chats with a cleaner who is dusting a bookshelf.

1 bed, 1 bath, every week

£41

a visit, 2 hours, VAT included

The jobs a cleaner takes off your hands

A regular visit covers the rooms in your booking, every time:

  • BathroomThe bath, shower, toilet and basin, without kneeling or stretching
  • FloorsVacuumed and mopped, so they're clean and clear to walk on
  • KitchenWorktops, hob and sink, and the bins emptied
  • DustingSurfaces dusted, up to what a small step ladder can reach

Ironing and the inside of the fridge or oven can be added as extras.

A man and his elderly father talking over a laptop at the kitchen table.

Booking for a parent

If you're arranging cleaning for a parent who lives further away, it works like this:

  1. Book with your details and their address

    The confirmation and booking page come to you, so you stay in control.

  2. Say how the cleaner gets in

    Your parent opens the door, a neighbour does, or a key safe. Add a note: a doorbell that's hard to hear, a pet, the rooms that matter most.

  3. Change it from your phone

    Skip or move a clean up to 2 hours before, if they're in hospital or away.

Cleaning, not care

Our cleaners clean the home. They don't give personal care or medication, do shopping, or look after anyone, and they won't climb higher than a small step ladder.

If someone needs care as well, the council's adult social care team can arrange an assessment. Attendance Allowance can go towards cleaning; our guide to paying for help at home explains how.

Carers and care agencies can refer clients to us too: see how.

An older couple reading letters together at the kitchen table, with mugs of tea and a walking stick.

Questions people ask

Yes. Book with your own name and email and your parent's address. The confirmation and the booking page come to you, so you can change or skip a clean for them. Choose "Someone else will let the cleaner in" if they'll open the door, and add a note for the cleaner.

We can't promise that yet. Every cleaner is background-checked and approved by us, and once a cleaner is booked, the booking page shows their name, so you can tell your parent who is coming.

No. Our cleaners clean the home. They don't give personal care or medication, do shopping, or look after anyone. For care, speak to your local council's adult social care team or a registered home care agency.

By card, online, when you book. A subscription takes the month's cleans in advance. Anyone can pay, so a son or daughter can pay for a parent's cleans.

Attendance Allowance doesn't have to be spent on care, so it can go towards cleaning or any other help at home. Our guide to paying for help at home explains who can claim it.

Read next

See the price for their home

Enter the postcode and the size of the home. You choose the day and how often, and pay when you book.

An older woman with a cup of tea in her armchair chats with a cleaner who is dusting a bookshelf.