For letting agents
An end of tenancy clean your tenants can book themselves
Give outgoing tenants one link. They see the price for their home, pay online and pick a day from tomorrow, and the cleaner works through the same checklist you inspect against.
Kitchen, bathroom and every room, oven included- Background-checked cleaners, insured by cleand
- A free return visit, asked for within 48 hours of the start
2 bed, 1 bath flat
£137.50
5.5 hours at £25 an hour, VAT included
How it works for your tenants
You don't book or pay anything. The tenant books the clean like any customer, and you can see it's arranged when they forward the confirmation.
Send the link
Put it in your check-out letter or email. We can give your agency its own link, so we can count the bookings that come from you.The tenant books
Postcode, size of home, a day from tomorrow and a morning or afternoon arrival. They pay online; the price includes VAT.The checklist is cleaned
Kitchen and bathroom first, oven inside, cupboards inside, then every room.Anything missed is put right
If something wasn't done properly, the tenant reports it from the booking page within 48 hours of the start and a cleaner goes back, free.
The checklist the cleaner works to
The same list is on our printable checklist, so tenants know what to expect before they hand back the keys.
Kitchen
- Oven cleaned inside: racks, trays, door glass and seals
- Hob, extractor hood and splashback degreased
- Inside every cupboard and drawer, wiped out
- Worktops, sink and taps descaled and polished
- Outside of the fridge, freezer and other appliances
- Floor vacuumed and mopped, edges included
Bathroom
- Toilet cleaned inside and out, base included
- Bath, shower and screen descaled
- Tiles and grout wiped down
- Basin, taps and mirror polished
- Cabinets wiped inside and out
- Floor cleaned behind the toilet and around the bath panel
Bedrooms and living areas
- Skirting boards, doors and door frames wiped
- Light switches, sockets and handles cleaned
- Inside wardrobes and built-in cupboards
- Window sills wiped
- Radiators dusted and wiped
- Floors vacuumed and mopped
Throughout
- Cobwebs taken down from ceilings and corners
- Reachable light fittings dusted
- Hallway and stairs, if there are any
- Bins emptied and wiped
Prices tenants will see
Priced by the hour, at the hours we recommend for the home in normal condition. A tenant who has left more to do can choose more hours. Prices are the same across the UK.
| Home | Recommended hours | cleand | Housekeep | Fantastic Services |
|---|---|---|---|---|
| 1 bed, 1 bath | 4.5 hours | £112.50 | £200 | from £238 |
| 2 bed, 1 bath | 5.5 hours | £137.50 | £280 | from £275 |
| 2 bed, 2 bath | 6.5 hours | £162.50 | £260 | from £275 |
| 3 bed, 1 bath | 7 hours | £175 | £260 | from £337 |
| 3 bed, 2 bath | 8 hours | £200 | £290 | from £337 |
cleand: £25 an hour, VAT included, at the hours we recommend for a home in normal condition with no extras. Housekeep: its median fixed price across the districts where it prices every size. Fantastic Services: its advertised starting price by bedrooms, without membership.
Good to know before you recommend us
We'd rather you heard this from us now than from a tenant later.
- Bookings open from tomorrow, at least 12 hours ahead. There are no same-day cleans.
- The cleaner arrives in a morning (8am to 12pm) or afternoon (12pm to 5pm) window, not at a set time.
- One cleaner works the whole booking, up to 8 hours. For a large or very dirty home, call us to plan it.
- Carpet shampooing, outside windows and rubbish removal aren't included.
- Each clean is paid by card when it's booked. There are no agency accounts or monthly invoices yet.
Ask for your agency link
Tell us about your agency and roughly how many tenancies end each month. We'll set up a link for you, with a discount for your tenants if you want one, and answer any questions.
We reply by email, usually within one working day.
Questions people ask
Yes. Whoever books and pays gets the confirmation and the booking page. When you book, you say how the cleaner gets in: someone at the property, a key safe, a concierge, or other instructions.
Not at the moment. Most agents use a key safe at the property, or arrange for the tenant or a colleague to let the cleaner in.
The person who booked can report a problem from the booking page within 48 hours of the start of the clean and ask for a cleaner to come back and put it right, free. Please check the property and report anything quickly, before the tenancy changes hands.
Every paid booking has an invoice in the customer's account. Prices include VAT. We don't run monthly agency accounts or invoice on credit yet; each clean is paid by card when it's booked.
We can set up a link for your agency, with a discount code for your tenants if you want one. Tell us using the form on this page.
See what a tenant would pay
Try the quote with a property's postcode and size. Nothing is booked until someone pays.
